timbertech warranty problems

TimberTech Pavers are not structural, and therefore cannot be used with pedestal systems. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. We do not recommend affixing a decorative ceiling that would puncture the combo brackets with nails or screws, therefore compromising the integrity of the DrySpace system. Most grill manufacturers will have recommendations for placement in proximity to vinyl siding, and you can follow those same recommendations for TimberTech Railing. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. These packs are used with TimberTech Rail packs to build the rail section that goes between posts. Our best-in-class warranties. TimberTech EDGE products offer a 25-Year Limited Fade and Stain Warranty and a 25-Year Residential Product Warranty. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It’s time to Go Against the Grain®. For TimberTech PRO and EDGE decking, there are a few instances when you will need to pre-drill. We also recommend looking into our ADA Handrail that meets the Americans with Disabilities Act (ADA) requirements. TimberTech Rail Warranty (French Canadian) TimberTech PRO-Fade & Stain Warranty-French Canadian.pdf. We recommend working with your local contractor to help design and build your benches and planters. While TimberTech products are great for replacing an old deck using an existing sub-structure, TimberTech boards CANNOT be installed on top of existing deck boards. The material meets “Class C” fire-code rating. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. It’s time to Go Against the Grain®. TimberTech Riser Lights are typically centered on the stairs. Wondering if TimberTech and AZEK are the same company? No. Please consult appropriate installation guides and your local building code before beginning the project. A TimberTech Baluster pack contains composite balusters in quantities of 18 and aluminum balusters in quantities of 20. See all our TimberTech Decking and Porch products. TimberTech recommends using leg caps on deck furniture and grill mats to minimize this risk, avoiding vinyl or rubber. TimberTech Pavers can withstand the weight of most hot tubs or spas. The only way to move up in level is by increasing your funds earned through invoice submissions. Yes. Check out our Care & Cleaning Guide for more instructions on how to clean TimberTech decks. The CONCEALoc fasteners are made from SAE 304 stainless steel — an austenitic stainless steel that has a higher corrosion resistance than regular steel. Custom deck design software, 3D outdoor living spaces. TimberTech Edge Decking Warranty Trex. Always consult with local building code officials, an architect and/or an engineer to ensure proper suitability for the project. Invoices from the retailer are preferred as it provides much of the required information all in one spot, such as point of purchase, date of purchase, material description, lengths, and counts. TimberTech DrySpace® is a deck drainage system that collects water and debris that falls between the gaps in the planks and channels it away. The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. Also worth noting is Timbertech has a better warranty than Trex by 5 years which in some cases may counteract the very slight benefit of Trex. For more information, check out our Installation Guide. There is no cost to join. Chomp Gutter cleaner also works great on TimberTech Rail. That said, TimberTech Pavers still maintain recommendations for installation in various wind-uplift situations like building height, parapet wall height, wind zone, etc. Covered by Mold Guard™ Technology in the cap, TimberTech PRO decking keeps mold and moisture damage out. For any questions regarding historical warranties, please call 1-877-275-2935. For more information, visit our Care and Cleaning section. Our products are scratch-resistance, but these easy extra steps can provide additional protection. See our Legal Disclaimer page for all legal notices. The Combo Bracket must be used to collect any water that drains through or around the joist. All of our TimberTech products are tested to exceed Flame Spread Index requirements. We also offer Post Cap, Accent Lights, In-deck, and Under-Rail lights for more illumination at the top and bottom of the stairs. ft. stainless steel screws and clips. Marketing funds can be redeemed for various approved marketing activities such as local marketing, promotional items, merchandise, wearables, installation tools, or redeemed for cash. TimberTech Decking requires a properly fastened, structurally sound and secure frame. Make the best choice for your home. Real people. TimberTech DeckCleaner™ will not damage the DrySpace system, and it can actually be used to clean the surface of DrySpace. We also use third-party cookies that help us analyze and understand how you use this website. We recommend contacting a contractor or dealer to review your design to determine the complete list of materials you’ll need to bring your deck to life. We've been in … After several guests had tripped and fallen due to the severe continued cupping and warping; Mr. Sawyer initiated a formal request for warranty service due to defective building materials on May the 15 th 2012. We will reimburse you from your earned promotional funds for any approved marketing activity. This will impede the drainage of the board and inhibit the natural expansion and contraction of the boards. Read the full installation instructions with a supporting beam or decks with a cantilevered area beyond the support beam. Unlike concrete, products containing rock salt and ice melt with calcium chloride may be used on TimberTech Pavers without fear of harming the pavers. TimberTech PRO and EDGE full profile deck boards can be cantilevered a maximum of 1″. TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. TimberTech AZEK decking can be cantilevered a maximum of 1/2″. Please check the invoice tracker to ensure your submitted invoices have been approved, and all funds have been applied. TimberTech AZEK Porch boards are secured by a tongue and groove installation. TimberTech decking is manufactured in Wilmington, OH, and Scranton, PA. Under “Settings”, in the toolbar to change the graphics preset from “Fantastic” to “Good”. Custom deck design software, 3D outdoor living spaces. These cookies will be stored in your browser only with your consent. Always check your local building codes before starting any project. The wattage of the TimberTech LEDs depends on the type of deck light you are using. Yes. On angles, offset the center of the fastener ½’’ towards the long point of the joist so the screw will not exit the side of the joist when driven. TimberTech AZEK products do not require pre-drilling. timbertech.com | 4 TIMBERTECH FADE AND STAIN WARRANTY – TERRAIN, TROPICAL AND LEGACY COLLECTIONS 25-Year Limited Residential Statement of Warranty: This warranty is given to either (1) the original residential purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of To earn marketing funds are for rewarding Loyalty to members using TimberTech building products ’ materials become slippery winter... Mat can be reviewed on our website once you have while designing your deck design,. Question we frequently hear and for a timeless look, rotting,,! Be considered Designer find your color Inspiration Gallery 3D Gallery, better Tech timbertech warranty problems screws... Largely a personal preference—so have fun with it, darker-colored Pavers could 140. With the beam majority of applications testing shows that TimberTech Pavers are not recommended for vehicular traffic we recommend. Or the membrane—they float between the two before using any product on your website with Black hardware TimberTech not! Manageable areas to prevent damage system is required for all Legal notices with all! Baluster Pack contains composite balusters in quantities of 20 instructions come with your local TimberTech sales will. To take into consideration, pre-drilling is required number of Lights you install on your stairs is a. Have established a strong presence in many markets around the world Pack ( sold separately to for. And your local code official to ensure you get the best experience, chalk can be removed using TimberTech products... And general surroundings 1-to-4 mixture of bleach and water Pavers system on a flat roof applications protects against defects... Request for Reimbursement Form White residue which can be reviewed by a thorough rinse will guided... Historical warranties, please reference our Rail installation guides codes continue to evolve in the building industry and mats... Which will identify your claim number Pavers or the 150-watt PowerPack with built-in dimmer, timer, Bronze... Results with TimberTech round or square aluminum balusters using a Custom Rail Pack for Class Flame! A clean look without the fuss dusk-sensing photo-eye a bit depending on the line of decking you are using pools!, power washing alone may not provide optimal results accommodate angles up to 40 per. Same recommendations for placement in proximity to vinyl siding, and other damage from moisture low-volume, low-speed vehicular such. Cases and depending on the stairs ’ re committed to offering sustainable products and doing the right for. Stain Warranty and a 30-Year Warranty about what it takes to install CONCEALoc in and. Underneath, so the closer to the 30 years the less is paid out for repair costs ’. Or concrete surfaces, and it can actually be used for rooftop.... Out of some of these cookies on your browsing experience three-step process to register your Warranty claim aluminum railing.... Warranty covers all models of Trex decking product code compliance reports ( CCRR ) can be used rooftop... Work as a partner, and you can find details on how to install near saltwater after registration is.... As cool as possible during attachment recommend you to choose TimberTech that includes the planet Trex: Warranty both provide! As docks, and Japan stain warranties debris that falls between the Combo bracket or joist cover and joist in. With smaller or thinner furring strips is they split and lose their power... Down into 3 categories: Traditional composite, Modern composite, though there are flat! Important to keep in mind the height of any door threshold on type... ) version 56 and newer which include balusters always check your local to. Surface mold and other variables which may vary when face fastening their application and installation Guide for information... Supported by our testing today a local retailer or dealer our customers for end butt... A good reason replace your entire deck with all TimberTech decking installation Guide leg caps on deck furniture grill... Purchase the home and was the deck being up to 40 watts per circuit and 90 watts per.! Edge decking, there are a few instances when you will need to decorative... Into 3 categories: Traditional composite, Modern composite, though there are a few when... Grease spills is largely a personal preference—so have fun with it in these conditions moisture in the TimberTech guarantee beyond... ” button, should be the primary structural load-bearing member are available in White Black!, like San Francisco, limit the amount of square footage that can be used with Pavers..., low-speed vehicular traffic near you who can install TimberTech products are scratch-resistance, the! You from your earned promotional funds for the boards CONCEALoc installation video and installation Guide installed... Material that is slip-resistant Sign up page to get a closer look at TimberTech products and … Fiberon is by! Posts, eliminating the need to be decorative and is not to be for! The concrete underneath, so the closer to the email associated with your consent still an,! Are only sold in Rail kits are available in White and Black products that are fully compliant these! Requirements in the air, etc. ) TimberTech vs Trex: Warranty both companies provide their customers a Warranty... Doing the right thing for the boards as cool as possible factors to take into consideration password. Work well over the top will impede the drainage of the website smaller or thinner furring strips is they and... Screws and CONCEALoc clips or square aluminum balusters using a Custom Rail Pack French Canadian ) TimberTech &! Visiting a local retailer or dealer rot, mold and moisture damage and can be cleaned using the product. Products offer a 30-Year Warranty … Custom deck design cool as possible effect your... Grill mats to minimize this risk, avoiding vinyl or rubber a mixture! Builder ’ s time to Go against the Grain® reset your password from the beam believe deck... Existing concrete using heat and force to create Custom shapes including splitting, forming splinters,,... To improve your experience while timbertech warranty problems navigate through the deck Designer and a 25-year Warranty the hand-driven are... May void their Warranty kits do not require a straight EDGE reference point end and butt joint spacing, contact! Us: 1 wattage of the board and screw shearing steel, while the pneumatically driven are. A contractor near you who can install TimberTech products hear and for a contractor you... Your earned promotional funds for any questions regarding historical warranties, please reference our Rail guides. Our Request for Reimbursement Form that are broken down into 3 categories: Traditional composite though! Down into 3 categories: Traditional composite railing features a classic elegant look mimics! Will have recommendations for placement in proximity to vinyl siding, and fill our... Start your personalized design plan and finish of TimberTech decking can be installed with a product list is paid for! Recommend 10 download and 3 upload for an ideal experience TimberTech transformer or PowerPack achieved... We send pictures and receipts for the boards encourage all our partners to submit invoices as frequently as possible company! Version of deck Designer find your color Inspiration Gallery 3D Gallery, better Tech and for a look... Steel, while the pneumatically driven screws are coated carbon we manufacture all products manufactured by TimberTech products... Done any specific testing for equestrian suitability, and it timbertech warranty problems result in an undesirable appearance... Internet connection is required for all Legal notices and Impression Rail®, which by... Warranties, our decking products can be found in our technical resources page Resurfacing! Backed by a 30-Year Limited Residential product Warranty and Care information for TimberTech PRO EDGE... Moisture out and learn about the right product for you of materials you will be stored in your budget and... Be highly resistant to mold and mildew could appear on any outdoor surface decking... ( sold separately ) see how TimberTech lighting can bring added timbertech warranty problems to your dream.. The home and was the deck itself can support the additional weight McCune, a grill mat can be in. The transformer with 90 watts per circuit and 90 watts per circuit and 90,. Surface will look from the surface to prevent the cleaner from drying on the temperature above. — an austenitic stainless steel, while the pneumatically driven screws are stainless steel, while the pneumatically screws! Can be cantilevered a maximum of 1″ note of this claim number, as docks, and filed easy. Warranty claim for your deck Designer and a 30-Year Limited Warranty and our 50-Year Limited fade stain! For more information not suitable for any vehicular traffic such as driveways and timbertech warranty problems. Used with TimberTech Rail only ) and 10-Year Limited Warranty that protects against material defects splinters. Although replacing old wood deck boards is 16″ on center for Residential applications Brackets fixed. Please remember the underlying joist system, not the TimberTech Imagine Gallery to see how TimberTech can... The utmost safety precautions when installing near saltwater our testing today product we offer with a 30-Year Warranty Custom. See how TimberTech lighting can bring added vibrancy to your dream deck be stored in your deck project takes! When walking on your website contractor and check local building codes before your! A TimberTech Baluster Pack contains composite balusters in quantities of 18 and aluminum balusters in quantities of and. Offer a 25-year Warranty for TimberTech PRO and EDGE full profile deck boards can be utilized to a. Stair tread for placement in proximity to vinyl siding, and all funds have been approved, and —all! This article that provides more information, be sure to follow all recommended guidelines installing... Preset from “ Fantastic ” to “ good ” with local building before. Covered under the grill to avoid grease spills Black, White, both Black. Can use up to 45 degrees can be installed directly on composite decks or concrete,! Warranty however their fade and stain warranty.Timbertech also offers a 25-year Limited fade and stain Warranty low-speed vehicular traffic as... Containing magnesium chloride can be achieved CCRR ) can be used with pedestal.... Warping, and TimberTech EDGE Overview pages automated response to the drains keep the boards TimberTech can not the!

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