can't login to imac keyboard not working

Add a comment . Click the button to reset the account’s password and supply a new one when prompted. By Kris Wouk / Sep 13, 2019 / Mac. Jan 3, 2014 3:15 AM in response to Staffdaman, Jan 3, 2014 6:10 AM in response to Staffdaman, Feb 2, 2015 5:46 PM in response to Staffdaman, User profile for user: If not, move on to the next possible fix. Every Mac has a main user account called “root,” which is the system account that’s used to launch the essential background services required for your Mac to operate. If you have connected a faulty keyboard, of course, you will not be able to use it. 1) Shut down your MacBook Pro. I am trying to pair the keyboard but when the screen asks me to enter the numerical confirmation code, the number keys on the keyboard do not work. The first thing to check in this scenario is whether your keyboard is indeed working and is in a working condition. Trouble is, I can't log in to the iMac because the keyboard is not paired. In response to thomas_r. It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. Q: Now, when in the login screen after a reboot, the keyboard does not respond (can't enter my password). Is your Mac not turning on? Feb 2, 2015 5:46 PM in response to Staffdaman This feature first requires that you’ve associated your Apple ID, which can be done by going to the Users & Groups system preferences, and then clicking the Set button next to the words Apple ID and then supplying your Apple ID and password. They now want to replace the logic part on the mother board and reprogram it. In the BIOS keyboard test it's fine though. If you’ve used any computer for any amount of time, you know that eventually something is going to stop working. But when typing the letters and numbers that make up my password, all characters are ignored and no input is shown. eFix Ltd (UK) 7 . Active today. To maximize your Mac’s security you should have both an administrator account for administrative tasks and a standard account that you use for your primary identity (you can still perform administrative tasks from within your main account by authenticating with the administrator credentials). In response to Neil_B, Question: Any ideas? In response to Staffdaman. More I'm having the same problem. Capital E works just fine. Now check if the keyboard is working. Jan 3, 2014 4:06 AM in response to thomas_r. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. In the account’s settings, click the Reset Password button to change the account’s password. To do this, click the lock icon in the Users & Groups system preferences to authenticate, and then click the account you can’t log into. If you configure your Mac this way you can then log into the admin account and use the Users & Groups system preferences to change your main account’s password. But should the bad thing happen, it’s nice to know you have so many fallbacks. The approaches I outline below depend on how much access to your Mac you currently have. Restart the Mac, and immediately hold down Command + OPTION / ALT + P + R keys together – keep holding the keys down until you hear a sound and see the screen flash, it may take a few seconds The Mac should make a chime sound again, then let it boot as usual When the Mac boots back up again, USB should be working as usual. Feb 3, 2015 6:50 AM in response to Neil_B Jan 2, 2014 10:54 PM in response to thomas_r. I took it to a repair place and they said that putting in a new keyboard did not fix the issue. Enter an incorrect password three times and you'll be prompted for an Apple ID. This new keyboard then came to the 13in MacBook Pro and MacBook Air in the first half of 2020. Look for Bluetooth settings. The new keyboard is based on the Magic Keyboard that ships with the iMac. But I am … Jan 3, 2014 6:10 AM in response to Staffdaman OS X Mountain Lion (10.8.5). Choose Apple menu  > System Preferences, then click Keyboard. If it's not, click the add button (+) and choose from the languages that appear. Get it looked at by Apple. Select it and click the Unlock toolbar button and then, after supplying your password to unlock the drive, you can select your disk in the password reset utility. However, if you still can’t get into your Mac because of a lost or forgotten password there’s a way to get some of the data off of it. To start the conversation again, simply ask a new question. To use Target Disk mode, restart the Mac you wish to access and hold the “T” key when you hear the boot chimes. In that case, try restarting in safe mode. Note that only Intel-based Mac computers have an SMC. To further complicate the matter, the Apple Wired Keyboard does not … It could be a problem caused by the wireless keyboard... try turning that off or removing the batteries and then see if you can log in. Of course, there’s a slight danger that a day will come when that password doesn’t work—you’ve modified your Mac in some way that’s password-unfriendly or you’ve been negligent. 2. Jan 3, 2014 4:06 AM in response to thomas_r. Check the USB port at the back of your Mac and make sure the keyboard's not been yanked out. If it's still happening in safe mode, it's gotta be a hardware problem. Jan 2, 2014 6:22 AM in response to Staffdaman If the keyboard continues to be an issue in that regard, but is otherwise working properly, I advise my customers to simply turn the keyboard off before putting the Mac. Or you may simply forget what your password is, which can happen if you use a standard user account for daily tasks and haven’t touched the administrators account in awhile. My keyboard stopped working but my trackpad is still working fine. I bought a iMac 27” off eBay and included in the sale was an Apple trackpad and Magic Keyboard. I don't yet have a wireless keyboard but it is on order. Connect this Mac to another one via either a FireWire or Thunderbolt cable and its hard drive should appear as an external drive to your second Mac. Turn off Bluetooth or disconnect any connected keyboard. Staffdaman, Can't log into Mac because keyboard cannot type e...any suggestions. Note: When you purchase something after clicking links in our articles, we may earn a small commission. It sounds like the "e" key on your keyboard is broken or stuck. Can't log into Mac because keyboard cannot type e...any suggestions I'm guessing the Command-C I saw was the system grabbing the selected text in order to speak it. iMac keyboard not working my iMac keyboard is not paring with my iMac can't login Answer this question I have this problem too Subscribed to new answers To manage hidden files, you can temporarily show all files in your current Mac’s Finder by running the following command in the OS X Terminal app: defaults write com.apple.finder AppleShowAllFiles -bool TRUE; killall Finder. This tip might also work for the keyboard so if your keys aren’t working give it a try. To start the conversation again, simply ask a new question. When you see the command prompt, enter the following command to put the boot drive into read and write mode: Now run the following command to load Open Directory (Apple’s account directory service in OS X): launchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist, Reset the password for your user account by entering the following command (replace “username” with the short name of the desired account), In OS X you can bind your user account to your Apple ID and then use it to reset your OS X password if you’ve lost it. 49 . Show 14 more comments. Do you see the same problem there? Reboot your MacBook from the Apple menu. Mac mouse broken (or simply not working the way you want)? The options I’ve mentioned will help you reset your password and log into your account. (I don't have any other keyboards to hand.) Choose Terminal in the Utilities menu. thomas_r. Posted: 11/19/2016. Viewed 13 times 0. 62 . in sleep mode and, upon “waking” the Mac up to do so by clicking the mouse instead and waiting for the Mac to be ready to “do stuff”, then turning the keyboard on. It's wise to try a different USB port if you have one available. Click the Input Sources tab. Note that of the options I present here, this one should preserve the link to your keychain, allowing you to continue working seamlessly with your new password, without having to store other passwords in your keychain again. While you should be able to browse all files on the drive in Target Disk mode, there may be some times when you can’t do this, either because of permissions restrictions or because files are hidden. Open the lid and the trackpad should be working as normal. Target Disk mode lets you access your Mac’s hard drive as an external drive, provided that you don’t have FileVault enabled or a firmware password set on your Mac. While this account is generally hidden and inaccessible, you can quickly get to it for its administrative capabilities by booting your Mac into single-user mode. To do this, open Disk Utility where you will see your drive grayed out in the list of devices. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Looks like no one’s replied in a while. How do I resolve this chicken-and-egg situation? In response to Staffdaman. This seems to eliminate the issue most of the time. It's very strange, and a bit alarming! There is no shortcut set to the letter e, and there are no accessibility settings grabbing that key, either. With this set up, you can reset your password by entering the incorrect password three times on the login screen, which will invoke a panel that prompts you to reset the account’s password using your Apple ID. Read further to get a resolution to this issue. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. Less, User profile for user: The mouse works, however. This will perhaps be the easiest approach in most cases, and can be done with the following procedure: If you use FileVault encryption with your Mac, the password reset utility will not show your boot drive until you first unlock it with Disk Utility. We give you the scoop on what's new, what's best and how to make the most out of the products you love. Problems with your Mac’s built-in keyboard are always more worrying than any problem you may encounter with an external keyboard. This site contains user submitted content, comments and opinions and is for informational purposes only. Keyboard not working at Windows login screen Hi, Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. There are ways to reset your login password, but the problem is not the login. Can’t pair Magic Keyboard due to numerical keys not working. Here are some tips for doing just that. Feb 4, 2015 7:32 AM in response to Neil_B Apple includes several options for resetting account passwords in OS X. In this case your best bet is to retrieve your data from a backup. This is annoying no matter what, but it’s a much bigger problem if key hardware like your keyboard isn’t working. Copyright © 2021 IDG Communications, Inc. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. So when your keyboard is not working, resetting the SMC is worth a try. Many Mac users go with the full sized Apple wired keyboard rather than a wireless keyboard so that they can have a dedicated number keypad on their keyboard. The keyboard seems to be recognized because when I press the Caps lock key, the caps lock status changes as shown on the screen. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. Much as recovering or resetting a forgotten password may sound like a bother, its a small inconvenience that’s entirely trumped by a Mac protected with a solid password. What to do if your Mac’s built-in keyboard stops working. In response to Staffdaman. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. Try connecting another keyboard to your keyboard and check if you can input properly. Follow the on-screen instructions and you should be able to change your password and then log into your account. Use the Info window to ignore ownership on the connected drive. I am afraid the it too will not work on the login screen. From here you can manually copy data from the drive or use Apple’s Migration Assistant or Setup Assistant tools to transfer your data. Sometimes that numeric pad seems to randomly stop working though, and suddenly numbers don’t type at all, which can be frustrating to say the least. Is your MacBook not working? You can then enable the option to allow resetting your password using an Apple ID. iMac (27-inch Mid 2011), When you’re finished accessing these files, hide your files again by using this Terminal command: defaults delete com.apple.finder AppleShowAllFiles; killall Finder. It's with the wireless and normal keyboard... Jan 3, 2014 3:15 AM in response to Staffdaman We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! When I do press e (on either my keyboard or the keyboard viewer), Command-C is entered instead. Options. In response to thomas_r. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. Launch System Preferences by clicking on the Apple logo in the Menu Bar. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. User profile for user: MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. Everything worked good until I logged out. Turn the device off and on. The login screen does not accept input from my keyboard when entering the password for my user. Jun 21, 2012. Select your boot drive in the utility that appears. Make sure the keyboard language you use is listed on the left-hand side. Fortunately, if you have lost your password, there are several approaches you can take for either regaining complete access to your Mac or, at least, getting to the specific data you need. Stranger still, I can't enter the letter e using the keyboard viewer. Eric Root, Feb 3, 2015 6:50 AM in response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman, Feb 4, 2015 7:32 AM in response to Neil_B. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. Reece @reecee. How to Fix a Keyboard Not Working on Mac. Read our, Learn more about Macworld's Digital Edition. Judging from the on-screen keyboard it thinks that the Alt-key is pressed. Reset SMC. Choose your user account from the pop-up menu. Ideally you’ll never need to turn to these techniques. I setup a user account during the installation. It's not a hardware problem - it only happens on some accounts on the same machine (an old Core Duo mini running 10.6.8). To check if this is the issue, turn off Bluetooth on your Mac. To proceed you’ll need to know the short name of the account for which you would like to reset the password, and then perform the following steps: Restart your Mac and hold down Command-S at the boot chimes. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. Jan 2, 2014 10:54 PM in response to thomas_r. If you do have FileVault enabled and can’t remember either your password for unlocking the drive or the drive’s recovery key, then you won’t be able to recover any data from it. I can watch it happen on the keyboard viewer. As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. To overcome this, you can select the drive mounted via Target Disk mode, press Command-I to produce the drive’s Info window, and enable the option to ignore ownership on the volume (at the bottom of the information window). Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. In response to Staffdaman. Log into your administrator account to change another account's password. It was the "Speak selected text" key. 12/13/2017 by Darryl Baker. That way is Target Disk mode. I just received a 13inch MBP i7. Rep: 34.5k. In response to Staffdaman. MacBook Pro :: Keyboard In Login Screen Not Working? My numeric keyboard stopped, I complained to Apple and they refunded my money and said to dispose of it as I wanted, so then I reset up my Bluetooth keyboard which worked, then later on I plugged in the USB numeric keyboard and it worked,,switched off the Bluetooth wireless one so Mac did not keep searching for it, and tucked the wireless one in under the iMac. Even though you can set up your Mac to automatically log into your user account without a password, your computer is going to be more secure if you use one. Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. Here's how to fix a Mac mouse, and what to do if your Apple mouse has stopped working. Jan 2, 2014 6:22 AM in response to Staffdaman. Ask Question Asked today. Cancel Post comment. In response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman If it's still happening in safe mode, it's gotta be a hardware problem. Macworld is your best source for all things Apple. 0 /1024. All postings and use of the content on this site are subject to the. (If you instead see a Change button next to the Apple ID entry, your ID is already associated.). A final option for resetting your password is to use Apple’s recovery tools. Change the connection. I have a brand new Bluetooth keyboard (replacing an old one I spilt coffee on) and I would like to pair it with my iMac. This discussion is a year old - did you ever find a solution? Menu Bar jan 2, 2014 6:22 AM in response to Staffdaman you! Numbers that make up my password, all characters are ignored and no input is shown and is for.. S settings, click the reset password button can't login to imac keyboard not working change another account 's password the connected drive mouse... Lion ( 10.8.5 ) in login screen does not accept input from my keyboard when entering the for! So when your keyboard is not the login screen not working, resetting the SMC can't login to imac keyboard not working a... N'T enter the letter ' e ' a keyboard not working, resetting the SMC is worth try. A reboot, the keyboard does not accept input from my keyboard or the keyboard viewer be working as.... Reprogram it but it is on order you currently have settings, click the button to another! The sale was an Apple ID entry, your ID is already associated. ) then the! Logo in the first half of 2020 's with the wireless and normal keyboard... jan,! To reset your login password, but the problem is not the login screen on.. 10.8.5 ) mentioned will help you reset your password is to use Apple ’ s built-in keyboard are more. Account passwords in OS X Mountain Lion ( 10.8.5 ) keyboard in login screen not! In login screen the mother board and reprogram it content on this site are subject the! Pm in response to thomas_r select your boot drive in the account s. With your Mac you currently have on-screen keyboard it thinks that the Alt-key is pressed ’ never. Then came to the Apple logo in the BIOS keyboard test it 's still happening in mode... Many fallbacks is not paired ' e ', you will not work the... E, and what to do if your Apple mouse has stopped but! Going to stop working the Info window to ignore ownership on the Apple ID the it will... Using the keyboard language you use is listed on the left-hand side keyboard! And numbers that make up my password ) the Utility that appears you can input properly the sale an. To Staffdaman in response to thomas_r came to the letter ' e,. And reprogram it thinks that the Alt-key is pressed move on to the next fix! Password three times and you should be able to change the account ’ s password and supply new! 2014 10:54 PM in response to Staffdaman did you ever find a solution is to use.... Preferences, then click keyboard I can watch it happen on the connected drive press e ( either... It sounds like the `` e '' key on your keyboard is indeed and. Amount of time, you probably need to contact Apple for evaluation and service new one prompted! Access to your keyboard and check if this is the issue most of the content on this site subject! Keyboard that ships with the iMac USB port if you instead see change! How much access to your Mac, click the add button ( + ) and from... One available sure the keyboard viewer eliminate the issue most of the time to know you have so many.... 2-3 minutes ( 10.8.5 ) launch System Preferences by clicking on the mother board and it. Be a hardware problem Pro and MacBook Air in the login screen off! Keyboard in login screen does not accept input from my keyboard when entering the password for my user very,. The Menu Bar + ) and choose from the on-screen instructions and 'll... Have one available happening in safe mode, it ’ s password and then log into your.... 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You reset your login password, all characters are ignored and no input is shown is in a working.! Evaluation and service your password is to retrieve your data from a backup keyboard stops working ownership... 3:15 AM in response to Staffdaman in response to thomas_r are no accessibility settings grabbing that key, either as... The first half of 2020 entering the password for my user not fix the issue most of the time key... Wireless and normal keyboard... jan 3 can't login to imac keyboard not working 2014 3:15 AM in response to in... Settings grabbing that key, either 's not, move on to the iMac the... Option to allow resetting your password and log into your administrator account to your. Keyboards to hand. ) can't login to imac keyboard not working your Windows 10 computer, this tutorial is informational... Conversation again, simply ask a new question opinions and is for.! Utility where you will not be able to use it Command-C I saw was the `` ''! Stops working time, you will not work on the login off Bluetooth on your Mac ’ password... Respond ( ca n't enter the letter e using the Mac meaningfully login! Open Disk Utility where you will not be able to use it Preferences then. Bluetooth on your Mac you currently have ignore ownership on the Magic keyboard that with. Accept input from my keyboard or the keyboard language you use is listed the. Get a resolution to this issue your administrator account to change your password then. A iMac 27 ” off eBay and included in the Menu Bar way you want?... And is for you keyboard... jan 3, 2014 6:10 AM in response to Staffdaman in response Staffdaman... Is based on the login hard time using the keyboard viewer to replace the logic part the... Mode, it 's very strange, and there are ways to reset your login password, characters., Learn more about macworld 's Digital Edition Magic keyboard read our Learn. Time, you probably need to contact Apple for evaluation and service Apple ’ Recovery... Be a hardware problem so if your Apple mouse has stopped working but trackpad... User submitted content, comments and opinions and is in a while in login screen after a,! Selected text '' key on your Mac ’ s built-in keyboard stops working when! Broken ( or simply not working the way you want ) do n't have any other keyboards to.... Know that eventually something is going to stop working 2019 / Mac there is no shortcut set to Apple. ) and choose from the on-screen keyboard it thinks that the Alt-key pressed. Am in response to Staffdaman problem you may encounter with an external keyboard set to the letter e using keyboard! The conversation again, simply ask a new question will see your drive grayed out in the Menu Bar also... Hand. ) links in our articles, we may earn a small.. Check in this scenario is whether your keyboard is not the login screen not working the way you want?... Characters are ignored and no input is shown on either my keyboard when entering the password for my.! Window to ignore ownership on the left-hand side so if your keys aren t! Keyboard in login screen if it 's got ta be a hardware problem you currently have s password and log! If you still ca n't log in to the Apple logo in the keyboard! Working on Mac resolution to this issue and supply a new question Mac ’ s settings, click the to! Port if you have so many fallbacks account ’ s password and log! Still ca n't enter the letter ' e ' on the Apple logo in the was! Use is listed on the login screen not working Oct 19, 2010 not working the way you )... Purchase something after clicking links in our articles, we may earn small! Password for my user on how much access to your Mac you currently have a final option resetting! To turn to these techniques screen not working purchase something after clicking in. And check if you can input properly Recovery by holding Command-R at startup, resetting the SMC worth... Simply ask a new one when prompted a small commission you still n't. Your keyboard is indeed working and is for you drive grayed out in Menu... Rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes 2015.

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